Account and Security
How to Transfer
Click on "Assets" at the top right corner of the webpage and select "Transfer".
Choose the account to transfer from, then the account to transfer to. Enter the transfer amount and click "Transfer".
View Transaction History
Log in to your account and go to "Funds Account".
View the "Account" section at the bottom, select the transaction type, and view detailed records.
Contact Our Customer Service
Online Chat: Click the chat icon at the bottom right corner of the official website.
Email Support: Send an email to cs@top.one.
Explanation of Three Accounts
The platform currently has three accounts: Funds Account, Trading Account, and Commission Account:
Funds Account: Supports deposits and withdrawals. Your deposited funds will be in this account. To withdraw, assets need to be transferred to the Funds Account.
Trading Account: Supports contract trading. Funds must be transferred to this account to trade.
Commission Account: A unique account created by the platform. Commissions from your contract trading and from users you invited will be credited to this account.
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