Topone account deletion instructions
Topone supports account deletion instructions
Last updated
Topone supports account deletion instructions
Last updated
1.Users can select the "Delete Account" option to complete the account deactivation process.
2.If a user holds an active position, it is necessary to close the current position before proceeding.
3.If a user still has active P2P orders, account deactivation will not be possible until these orders are completed.
4.If a user still has active cryptocurrency withdrawal orders in progress, account deactivation will not be permitted until these orders are completed.
5.Users are required to complete the submission of a reason for account deactivation and must provide a secondary confirmation. (Once the account is deactivated, the associated information will be irretrievable.)
6.If a user completes the account deactivation process, attempting to log in with the deactivated account will result in a prompt indicating that the account does not exist.